When Time Warner and Acceller ripped me off

Don't mess with a woman who takes notes I knew getting an apartment in NYC had its pitfalls. Needless to say, I got ripped off by companies that you would expect to do good business... but wait, they are monopolies, why should they bother. I should have expected to get ripped of. It went like this. I called ConEdison to set up my electricity. That went well. Before I ended the call, I was asked if I wanted their help in setting up my TV and Internet. I said sure. They said, OK we are transferring you over to someone who will verify that your Electric was set up properly, and then they will help you with your TV and Internet. I thought this meant I would be sent to another department within Con-Ed, but that was not the case. They transferred me to a company called Acceller (AKA Home Connections), and no one ever once mentioned that I was now dealing with a company that gets paid to "help me" set up my utilities. I asked the operator (nam...